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Blog | Thursday April 7, 2022

Rapid Human Rights Due Diligence During Political and Armed Conflict: A Business Response to Ukraine

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BSR is making publicly available a rapid human rights due diligence tool to help with quick decision-making in response to Russia’s invasion of Ukraine.

Russia’s invasion of Ukraine presents the most high-stakes situation for the country since it broke from the Soviet Union in 1991. Russia is acting in violation of international law, international humanitarian law, and a host of international agreements, and it is committing serious abuses of fundamental human rights. As previously acknowledged, Russia’s invasion of Ukraine also raises significant questions for business and illuminates the impact that its actions can have during times of political and armed conflict.

As countries and international organizations are taking rapid actions, both independently and in concert (most significantly by denouncing Russian aggression and imposing hefty economic sanctions), companies operating globally have also acted swiftly. At present, around 500 companies have halted operations in Russia and taken other actions to respond to the invasion. 

While it is becoming more common to see corporate actors exiting Russia or taking other actions in response to the invasion, civil society has started to question how companies are implementing international human rights standards for business while taking such actions. Notable examples include an analysis by the Business & Human Rights Resource Centre assessing business and human rights in the context of Russia’s invasion of Ukraine and an article by Human Rights Watch on how tech companies should prioritize rights in Ukraine.

In our work with member companies on the subject of Russia’s invasion of Ukraine, BSR has provided several specific recommendations, and in particular the need to conduct heightened human rights due diligence. The UN Guiding Principles on Business and Human Rights (UNGPs) expect companies to identify and assess actual or potential adverse human rights impacts and to take appropriate action to address them. Under normal circumstances, companies have weeks, months, or even years to complete due diligence. However, this is not the case during political and armed conflict. 

BSR previously developed a rapid human rights due diligence tool to help with quick decision-making in response to the outbreak of the COVID-19 pandemic in March 2020, using the UNGPs and the various human rights principles, standards, and methodologies upon which the UNGPs were built. The tool has been updated to account for the outbreak of political and armed conflict in response to the Russian invasion of Ukraine. The latest version reflects BSR’s guidance on how to conduct heightened human rights due diligence in conflict-affected and high-risk contexts, insights surrounding the business response, and recommendations to member companies.  

The repercussions of the invasion on business are massive, including immediate to long-term implications on climate and energy transition, global supply chains, economies and geopolitics, and healthcare, as well as on the global financial system, democracy, and corporate citizenship. Russia's invasion of Ukraine also heightens human rights risks for business with operations, supply chains, customers, and users in the region, with concerns including:

• Whether it would be responsible to continue operating in the environment, and how to responsibly exit the region if presence is no longer tenable. 
• In what circumstances a corporate leader should address a political situation, and how such activism (or a lack thereof) might impact employee mental well-being, safety, or security. 
• How to have positive impacts on the human rights of Ukrainian staff members and the broader community and how to support Russian employees to exercise their freedom of expression by engaging in protest.
• How to go above legal compliance to address human rights concerns.

The BSR rapid human rights due diligence tool guides companies through human rights due diligence in urgent scenarios. The tool also makes specific reference to various standards from international humanitarian law and international human rights law.

While recognizing the horror of Russia’s invasion of Ukraine, BSR also acknowledges claims by human rights advocates of the hypocrisy of media coverage of Russia’s war on Ukraine as compared with other conflicts. BSR intends for this tool to also be used in other instances of political and armed conflict, without discrimination.

Download the Tool

Case Studies | Thursday April 7, 2022

Blockchain in Brazil and Sustainable Supply Chains

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Large companies involved in global commodity markets with extensive supply chains and complex procurement systems regulated by multiple-tier trading schemes, often lack visibility beyond their tier one suppliers. The complexity of value chains is exacerbated by this opacity, limiting transparency on the sources of the components and inputs that make up their products, as well as potential areas of risk associated with sustainability concerns.

Emerging technologies such as blockchain can solve ongoing challenges within supply chains. Supply chain networks are often complex, siloed and operate with several disconnections from their management and procurement systems, leading to an overall lack of visibility between actors. Blockchain technology offers a method of data-sharing that allows for the continuation of claims whilst enabling data privacy and trust between actors.

This short case study describes the context and objectives of the blockchain project, as well as the analysis process of the three companies’ supply chains, the technical solutions identified, and conclusions of the feasibility study.

Download the Case Study

Blog | Wednesday April 6, 2022

BSR at 30: A New Strategy for Impact

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As BSR celebrates its 30th anniversary this year, we see opportunities to achieve our mission like never before, in a world that is facing many urgent challenges. 

In this context, we have updated our strategy over the past year. Our new 2025 strategy builds on three decades of experience and achievement and will enable us to maximize impact and accelerate progress toward our mission of building a just and sustainable world, at a time when translating ambition into action is urgently needed, and more possible. We are delighted to share it with our 300+ member companies, as well as our many partners from civil society, philanthropy, and indeed the wider world that shares our vision of a world in which all people can thrive on a healthy planet.

This is a time when just and sustainable business is more indispensable to business leaders than ever before. 

If we have learned anything from the turbulence of the last two years, it is how essential it is for business to develop resilient business strategies. We also know in clear terms how essential it is for business to take decisive action to address the climate crisis and deliver truly inclusive economic progress in equitable societies.

In developing our approach, we have spoken with many of our member companies and other experts in the field. It is absolutely clear that just and sustainable business is now firmly mainstream; even more, it is understood as an essential ingredient in business success and indispensable for tackling the world’s primary challenges. It is equally clear that companies continue to search for the answers that enable exponential progress, with credible, demonstrable impact.

Our Objectives

Through our 2025 strategy, we will be focusing our energies on the major challenges of our time:

• Decisive action to shift to a net-zero economy that preserves nature 
• Inclusive, equitable economies based on social justice and human rights 
• Responsible use of technology to advance socially beneficial innovation, and
• Business transformation to achieve these goals

We will pursue these objectives by expanding our agenda and offerings, emphasizing impact, and building a growing global team.

What We’re Doing: An Expanded Agenda  

In addition to our existing commitments to human rights, climate, equity, inclusion and justice, and sustainability management, we are investing in effort to achieve progress on social justice, ESG governance, and nature. The time is right to ensure that corporate governance evolves to meet 21st-century challenges. To ensure that business commitments are translated into real action to advance social justice, later this spring we will be launching a new Center for Business and Social Justice. And we will be augmenting our efforts to address climate by expanding our work with our members on business and nature.

How We’re Doing It: An Emphasis on Impact

We are focusing our efforts on achieving impact with three principles that guide our work. We aim for impact in everything we do. We build connections between issues, and between business and society, and we provide candid guidance that enables credible solutions. 

Who We Are: A Growing Global Team of Sustainability Experts

Our strategy rests on building an even more talented, diverse, and global team. We aim to exceed 200 colleagues for the first time in 2022, with an expanded international presence in Singapore, the United Kingdom, and Washington, DC—to deliver for our growing cohort of member companies around the world, creating value for business and society. 

In the months ahead, hopefully as in-person gatherings return to enable the personal connections that build creative solutions, we will share more of our thinking. We also are eager to hear from you on how to make the most of our joint opportunity, and to create the collaborative solutions the world so badly needs.

Our world appears seriously broken today. We are facing many interconnected and profound challenges. We approach the next few years confident that strengthened commitments to just and sustainable business can turn the tide. We also see the promise of fundamental change that can build—and rebuild—a world that is truly equitable, sustainable, and innovative. We intend to do all we can, working with you, to deliver on that promise.

Reports | Tuesday April 5, 2022

The Role of Manure Management in Supporting Net Zero Goals in the Dairy Sector

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This report, prepared by the Dairy Subgroup of Transform to Net Zero, presents strategies for how companies across the livestock supply chain can meet methane reduction targets by accelerating the use of existing manure management technologies.

The paper outlines the role of Anaerobic Digesters in manure management, the challenges to scaling adoption, including financial, regulatory, GHG accounting, reporting and claiming, and possible paths forward.

Reports | Monday April 4, 2022

Human Rights Impact Assessment on Meta’s Expansion of End-to-End Encryption

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Blog | Monday April 4, 2022

A Human Rights Assessment of Meta’s Expansion of End-to-End Encryption

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In October 2019, Meta commissioned BSR to undertake a human rights assessment of extending end-to-end encryption across Meta’s messaging services. Today we are delighted to publish both the full assessment and an executive summary and thank all the stakeholders, experts, and participants at Meta for their contribution.

Meta’s public response to the assessment indicates that the company intends to implement the majority of our recommendations while continuing to explore the feasibility of several others.

Many of the human rights impacts associated with end-to-end encrypted messaging are system-wide and whole of society issues that exist beyond end-to-end encryption, so cannot be addressed by Meta alone. We hope that publishing this assessment makes a constructive contribution to collaborative efforts dedicated to human rights-based approaches for end-to-end encrypted messaging services.

The full assessment requires extensive reading—over 100 pages—so we would like to summarize a few key points for readers. First, we believe that a human rights-based approach can bring much needed nuance to the debate around encryption. Today’s encryption debate often pits two opposing groups against each other, with privacy on one side and security on the other. However, the reality is complex, with privacy and security concerns on both sides, and many other human rights that are impacted both positively and negatively. In this assessment, we considered impacts on all human rights, assessed the connectivity between rights, and emphasized the interests of vulnerable groups.

Second, end-to-end encryption is increasingly important to protect human rights, especially in the context of rising digital authoritarianism, increasingly sophisticated digital security threats, and the growth of sensitive communications online. This is especially important for human rights defenders, journalists, political activists, women, children, refugees, migrants, and members of the LGBTQI+ community. Furthermore, privacy and security while using online platforms should not only be a privilege of the technically savvy, but something that is democratized and available to everyone—a factor that is especially important in the context of Meta’s more than 2.8 billion users.

Third, expanding end-to-end encryption across Meta’s messaging platforms will address adverse human rights impacts arising from today’s absence of ubiquitous end-to-end encryption and result in the increased realization of a diverse range of human rights; including privacy, physical safety, freedom of opinion and expression, freedom of religion and belief, freedom of assembly and association, access to remedy, and participation in government.

Fourth, end-to-end encryption can make the human rights risks of messaging platforms more difficult to detect, such as child sexual abuse and exploitation, hate speech, harmful mis/disinformation, human trafficking, illicit goods sales, and terrorism and violent extremism. BSR provides advice in the assessment on how to address these risks, including recommendations for products (e.g., reporting channels), process (e.g., detecting behavioral signals), product policy (e.g., community standards), and public policy (e.g., advocacy and law enforcement relationships).

A key debate exists today around whether certain technical solutions should be used to proactively detect problematic content, such as child sexual abuse material on end-to-end encrypted messaging platforms. These solutions are generally referred to as “client-side scanning,” and leverage a user’s device to scan for the presence of certain harmful content and report that content to third parties such as the messaging service provider or law enforcement.

Here we conclude that the deployment of client-side scanning technologies as they exist today should not be pursued, as doing so would undermine the cryptographic integrity of end-to-end encryption and constitute a disproportionate restriction on privacy and a range of other human rights. We also conclude that theoretical approaches to client-side scanning in the context of a messaging service that are not feasible with current technology, such as homomorphic encryption, would also pose important human rights risks that would need to be explored and adequately addressed before any implementation.

However, we make recommendations of alternative measures that can be used to address child safety risks, including a holistic child rights strategy that encompasses user reporting and education, data analysis, and behavioral signals, among many other elements.

It is here that BSR and Meta reach a slightly different view. BSR recommends continued research into client-side scanning in search of methods that can preserve cryptographic integrity and achieve child rights goals in a manner consistent with the principles of necessity, proportionality, and non-discrimination (i.e., continued due diligence), while Meta believes that any form of client-side scanning is fundamentally incompatible with an end-to-end encrypted messaging service. However, we believe that both positions are reasonable and defensible on human rights grounds and note that Meta and BSR are in firm agreement that client-side scanning should not be deployed today.

This human rights assessment, and the mix of risks and opportunities it has surfaced, has been fraught with ethical challenges, complex dilemmas, and difficult human rights tensions for which there are no easy answers. The world is moving in a direction where end-to-end encryption is becoming increasingly essential for the protection of human rights, and we hope that this assessment makes a significant contribution to how rights-respecting approaches to the deployment of end-to-end encryption can take shape.

Blog | Tuesday March 22, 2022

Bridging the Human Rights Gap in ESG

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Environmental, social, and governance (ESG) investing has seen a sharp increase in recent years, with 10 percent of worldwide fund assets currently invested in ESG-labeled funds and ESG assets on track to exceed US$50 trillion by 2025. The rise of ESG represents progress on global sustainability action, and it serves as a blaring market signal to investors, companies, and regulators on the importance of managing business impacts on people and the planet.

The ESG trend should come as no surprise—the global pandemic exacerbated existing inequalities and drove companies to reexamine human capital across global value chains. The harmful impacts of climate change, threats to democratic systems, restrictions on civic freedoms, and persistent attacks against human rights and environmental defenders have all increased legal, operational, and reputational risks for business.

While the growth of ESG is a positive development, ESG as a framework does not sufficiently capture harms to people (and resulting risk to business) or guide decisions that take human rights into account. ESG can easily fail to identify and address notable human rights harms. Investors will only realize the potential of sustainable investing if they fully embrace a core concept for corporate sustainability—the responsibility to respect human rights.

Respect for human rights is a global standard of expected conduct whereby businesses, including financial actors, take proactive steps to avoid negative impacts and enable remedy for victims of harm. Human rights are universal, cutting across civil, political, economic, social, cultural, and environmental issues (e.g., privacy, housing, and a healthy environment), not a subset of niche social topics (e.g., child labor and human trafficking). Crucially, human rights are inalienable and should be upheld regardless of their value for business success.

Human rights are inalienable and should be upheld regardless of their value for business success.

Misalignment between ESG practices—whether grounded in financial risk management, values alignment, or ambitions of positive impact—and respect for human rights is increasingly evident. In 2021, companies implicated in serious human rights abuses in Asia and Africa were included in key ESG indices and funds. Institutions with strong rhetoric on human rights also lent money to regimes responsible for severe human rights violations, such as Saudi Arabia, Egypt, Russia, and Belarus. This phenomenon extends to climate change, which has profound impacts on human rights—72 out of 130 climate-themed funds were not aligned with the Paris Agreement in 2021. Yet even alignment with the Paris Agreement does not guarantee respect for all internationally recognized human rights.

The renewable energy sector—popular among ESG funds—is a clear example. Since 2010, BHRRC has tracked over 200 allegations of abuse associated with renewable energy projects, including land grabs, dangerous working conditions, poverty wages, impacts on Indigenous Peoples’ rights, and attacks on human rights defenders. Achieving net-zero emissions also requires an expansion of transitional mineral production, yet the Transition Minerals Tracker revealed that the biggest producers of six key minerals face numerous allegations of human rights abuse, including harms to the environment, communities, and workers.

While renewable energy is essential for tackling climate change—and rightly a priority for ESG investment—the transition will not be sustainable unless human rights are respected.

While renewable energy is essential for tackling climate change—and rightly a priority for ESG investment—the transition will not be sustainable unless human rights are respected. A growing number of solar and wind projects are being cancelled due to community opposition, including in Australia, North America, and Europe, and renewable energy supply chains are increasingly under regulatory scrutiny.

In June 2021, the UN Working Group on Business and Human Rights (UNWG) found that while investors increasingly recognize their human rights responsibilities and engage companies on rights issues, knowledge of what human rights are, how they relate to ESG factors, and what respecting them means for doing business remains limited. The UNWG cites data indicating that members of the Principles for Responsible Investment (PRI), which commit to incorporating ESG issues in their investment activities, mostly vote against social and environmental shareholder proposals, including human rights proposals. Private equity firms were found to be especially lagging on human rights. Meanwhile, Amnesty International found the majority of the world’s most important venture capital firms did not consider the human rights harms of their investment decisions.

Addressing negative human rights impacts as a core element of sustainable investing requires companies and financial actors to focus on the risks they pose to people by conducting robust human rights due diligence, aligned with the UN Guiding Principles on Business and Human Rights. It involves integrating international human rights standards across corporate reporting frameworks, benchmarks, and other ESG data and research products. It means engaging people affected by investment value chains—including critical voices—and being accountable when people are harmed.

There have been positive steps in this direction. A growing number of investors are adopting human rights commitments, integrating human rights criteria and approaches in screening processes, and communicating their expectations that portfolio companies and clients conduct due diligence. Policymakers and reporting frameworks are also starting to redefine the concept of materiality to include risks to people and planet. Civil society is taking an increasingly active role in the ESG landscape—working alongside investors to promote human rights and holding them accountable for failing to respect them.

This blog series will explore these signs of change and opportunities for financial actors to help reshape the behavior of business in the global economy, contributing to a world where people and the planet are at the core of economic development. Throughout 2022, this series will bring together diverse voices from civil society, investors, companies, and academia to explore how to strengthen ESG practices to ensure truly responsible and rights-respecting business conduct.

Blog | Thursday March 17, 2022

Corporate Sustainability Due Diligence Directive: Seven Recommendations for Business

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On February 23, 2022, the European Commission released its long-awaited Proposal for a Directive on Corporate Sustainability Due Diligence (Draft Directive).¹ The directive represents a milestone in the field of corporate sustainability and business and human rights.

Although there has been consensus about the responsibility of business to respect human rights since the adoption of the UN Guiding Principles on Business and Human Rights (UNGPs) in 2011, many companies still haven't taken the necessary steps to prevent and mitigate harm. The Draft Directive introduces mandatory human rights and environmental due diligence obligations at the EU level in the most extensive effort to date. It aims to translate the principles laid out in the UNGPs and the OECD Guidelines into legal requirements for companies. These new standards will increase legal certainty and avoid legislative fragmentation across EU member states, leveling the playing field and incentivizing action. BSR welcomes this move toward mandatory due diligence, and we look forward to seeing the Draft Directive’s potential to reshape and boost companies’ efforts to prevent, mitigate, and remedy their human rights and environmental risks.

The Draft Directive sets out obligations for companies to undertake due diligence for actual or potential adverse human rights and environmental impacts in their own operations, those of their subsidiaries, and of “established” business relationships in their upstream and downstream value chains.

Over the past 30 years, BSR has worked with companies to identify and address adverse human rights impacts, including hundreds of human rights assessments and implementation plans. Drawing on these learnings, we identify seven practical recommendations for companies to prepare for upcoming due diligence requirements in ways that strengthen respect for human rights.

Keep the UNGPs and OECD Guidelines as Your North Star

The Draft Directive takes a narrower approach than the EU Parliament’s Resolution and diverges from the UNGPs and OECD Guidelines in some respects, but it goes beyond in others. Amid regulatory uncertainty as the final text is negotiated in the EU Parliament and Council, companies should seek to comply with the UNGPs and OECD Guidelines, which underpin the Draft Directive and emerging national laws. Following these standards is the best way to future-proof your approach to due diligence in preparation for upcoming legal requirements and growing expectations across global value chains. This means all companies should conduct due diligence, in a manner proportionate to their type, size, sector, and operational context, including SMEs and financial companies.²

Connect ESG issues

BSR has long promoted a holistic approach to identifying, addressing, and reporting on human rights, environmental, and governance matters. We’re pleased to see the Draft Directive (in parallel with other EU legislation, such as the Corporate Sustainability Reporting Directive) covering both human rights and environmental impacts—noting the EU Parliament’s Resolution went even further, extending to good governance issues and corruption. Meeting these expectations will require companies to break internal siloes, improve coordination, and take more integrated approaches to risk assessment.

Engage Leadership

Aligned with broader trends toward active stewardship by boards of directors, the Draft Directive expands existing duties and creates new responsibilities for directors to oversee their company’s due diligence efforts and to consider sustainability consequences of their decisions in the short, medium, and long term. Boards will need to be actively engaged and upskilled on human rights, climate, and environmental issues that are relevant to their business. BSR's new business transformation service offering aimed at boards of directors includes practical methods like training on key sustainability topics, foresight and scenario planning sessions, and stakeholder engagement.

Map Your Value Chain

Although the Draft Directive limits the scope of due diligence to own operations, those of subsidiaries, and those of “established” business relationships in its value chain, the UNGPs and OECD Guidelines make clear that companies have a responsibility to address adverse impacts to which they are connected through all business relationships. The concept of “established business relationships,” used to limit the scope of due diligence, is taken from the French Corporate Duty of Vigilance Law but constitutes a key divergence from international standards. We recommend companies map their activities beyond established relationships—which capture only well-known partners and lasting commercial partnerships—to extended connections up and down their value chain, including supply and subcontracting chains and products and services. We need all players involved to drive effective change.

Identify and Address Your Impacts

Effective due diligence starts with identifying and assessing your human rights impacts. In line with the UNGPs, BSR’s approach to human rights assessments identifies impacts on people rather than risks to the business and assesses these based on the severity of impact on those affected. We also encourage companies to consider how impacts on people, the environment, and climate change increasingly interact and to go beyond social audits, certifications, and reliance on contract clauses, which are known to be of limited effectiveness in identifying and preventing human rights abuses in complex global supply chains.

Create Meaningful Engagement with Affected Stakeholders

The Draft Directive mentions consultation with affected stakeholders but takes a narrower approach than the UNGPs and OECD Guidelines. BSR believes that effective human rights due diligence is grounded in stakeholder engagement—especially with the most vulnerable. To effectively identify their impacts and ensure any mitigation and remediation measures address the needs of those affected, companies should meaningfully engage with affected stakeholders across their value chain, with special attention to vulnerable groups who are most likely to be negatively affected by business activities. 

Review and Strengthen Your Approach to Remedy

Access to effective remedy is a core component of the UNGPs and the OECD Guidelines. The Draft Directive requires companies to have complaints procedures and creates liability where a company fails to conduct adequate due diligence. But it currently lacks a substantive and clear obligation on companies to provide effective remedy, especially for the most vulnerable. Companies should assess the effectiveness of grievance mechanisms in place against the effectiveness criteria set out in UNGP 31 and ensure that their remediation processes address the needs of affected stakeholders and vulnerable populations. See our report on access to remedy for more insights.

Whether you’re just getting started or are more advanced in your journey, following the above recommendations and adhering to the UNGPs and OECD Guidelines will enable companies to comply with the Draft Directive and meet upcoming legal requirements at the EU level and beyond, as well as increased stakeholder expectations.

This blog is the first of a three-part series. Next time, we will take a closer look at the new directors’ duties in the context of broader changes to board accountability for sustainability matters and how to connect the dots between human rights and environmental due diligence.

¹ Human rights due diligence is a way for companies to proactively manage potential and actual adverse human rights impacts with which they are involved. It involves four core components as set out in the UNGPs and requires companies to prevent, identify, mitigate, and remedy these impacts.
² Unlike the UNGPs and OECD Guidelines, the Draft Directive only applies to large companies, thus excluding SMEs from any obligations to conduct due diligence, and limits the extent of these obligations for financial companies.

Blog | Thursday March 10, 2022

Empowering Women Fruit Farmers with Digital Training

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As responsible business deepens its commitment to empowering women across the value chain, new opportunities have arisen, which can improve operations and benefit both business and workers. One such opportunity is via an educational online tool that HERproject and Fyffes kickstarted last year in Latin America and the Caribbean. The tablet-based program works directly in fruit fields in the region, using videos, games, and quizzes that illustrate a selection of everyday situations that workers face both in the workplace and at home. It aims to challenge traditional gender stereotypes and provides essential information on health, financial resilience, and stress management while improving overall digital literacy.

The Gender Equality Observatory for Latin America and the Caribbean points to limited progress for gender equality in the region. One in three women do not earn a regular income, making them economically dependent on others. This, combined with a disproportionate burden of domestic activities and low representation in senior leadership positions, unions, and cooperatives, drastically reduces women’s opportunities in the workplace.

Considering the impact of the COVID-19 pandemic, as well as limited access to information in rural settings, Fyffes and HERproject expanded the new digital program HERessentials across Fyffes-owned banana, melon, and pineapple farms in Costa Rica, Ecuador, Honduras, and Belize.

To date, 1,100 Fyffes workers have been trained using the App. Drawing upon experience working in Latin America and the Caribbean, key insights are summarized below:

How to Gain Buy-in from Farms and Build Ownership of the Training Program

Fyffes identified that the ambition of addressing gender issues at the farm level came from gender equality being one of its core sustainability targets. Championed by the senior leadership team, this focus enabled the farm teams to prioritize gender amidst demanding schedules and other priorities. HERessentials has been a key tool in helping them achieve this goal.

Another crucial part in successfully creating ownership has been the leadership of on-site management and human resources teams, who created gender management committees to aid the implementation of the program. Each team has embraced HERessentials and driven the program forward week by week.

How to Train and Engage Workers, Especially Women, in Farms

The use of technology could make it challenging or intimidating for workers to engage in the program. However, HERessentials is a self-driven program that gives workers full autonomy to navigate the modules at their own pace. Creating a comfortable space and building trust with the facilitator guarantee high engagement levels. HERessentials works offline and can be delivered in a setting that is less intimidating than the classroom, such as the field, a lunchroom, or community area.

Fyffes has introduced a liaison element to speak informally to workers about the challenges they face, both at home and in the workplace, around the topics covered in the training. The workers relish this opportunity to open up and discuss issues.

“The issues covered in the training are very relevant within the reality of the communities where we operate. It is this simple approach of providing relevant information, that makes employees decide if they will continue to receive more training in other issues such as reproductive health, occupational health, financial management and stress, for example. HERessentials has been very well received, and it is certainly of benefit to our employees and their families.”

—Alejandro Cordero, human resources manager at Fyffes, Costa Rica

How to Make Training Content Relevant to the Agricultural Sector and to the Region

Blog | Wednesday March 9, 2022

Inside BSR: Q&A with Smita Nimilita

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Inside BSR is our monthly series featuring BSR team members from around the world.

This International Women’s Day, we connected with Smita Nimilita, a HERproject Country Representative based in Bangladesh.

Tell us a bit about your background. Where are you from, and where are you based? What does a day in your life look like? What is your favorite hobby?

I was born, brought up, and am based in Dhaka—the capital city of Bangladesh. The city is densely populated, but I live in a nice neighborhood with parks and walkways. My typical day consists of three essential parts: morning tea, meeting my parents, and HERproject work.

I love traveling, although this has been disrupted by the COVID-19 pandemic. My last trip was in November, with extended family and friends around the coastal area of Cox’s Bazar, in Bangladesh. I am already planning my next trip!

How did you first get involved in gender equality issues? How long have you been working on HERproject? What is your current role, and what does that entail?

I have always been unpleasantly surprised by the stories of injustice and inequalities around me due to gender and social class. It was shocking to see that someone can be deprived of accessing basic human rights purely based on their gender. I believe that women, especially of a young age, are the ones who can act as an agent of change within the family and society at large.

I joined HERproject in 2017 and started my work with the HERfinance Digital Wages program in Bangladesh. After a year, I started working on other HERproject pillars as the Bangladeshi Country Representative. I lead the implementation and stakeholder management of all programs on the ground, which include managing HERproject staff, implementing partner NGOs, brands, suppliers, male and female workers, managers, other stakeholders such as program-specific market players, service providers, government and UN bodies. I also represent HERproject at events and seminars.

I am co-leading the Bangladesh workplace model design and the implementation of Empower@Work—a new collaborative effort by BSR HERproject, CARE International, Better Work, GAP Inc.’s P.A.C.E. program—with the goal of delivering a unified approach to women’s empowerment in global supply chains.

What are some interesting projects that you get to work on as part of your role at HERproject? What do you enjoy about them?

At HERproject, we keep women workers at the center of everything. Positive feedback and impact stories are what motivate me to improve. I am thrilled to share three notable programs that I enjoy working on:

Firstly, HERfinance Digital Wages has been an amazing journey. We started with a year-long struggle to onboard brands and suppliers, but within a couple of years, we have supported more than 150,000 workers in Bangladesh to digitize their wages along with financial capability training. After the program, 83 percent of female workers prefer digital wages, one in five workers started saving regularly, and women are making an average of eight transactions a month using their mobile money account. For more information, we have published a series of reports and training materials.

The second program that I am proud of is HERessentials. We launched the pilot in Bangladesh during the COVID-19 pandemic to support male and female workers by providing essential skills and knowledge through digital technology-based training. We have received many positive stories and feedback on the program from women workers.

Finally, we have re-launched the HERrespect program in Bangladesh, which aims to tackle violence against women in the supply chain. We are working on improving various aspects of the program based on our recent learning on the ground.

What issues are you passionate about and why? How does your work with HERproject reflect that?

I am passionate about being part of a society that has a place for people of all backgrounds. HERproject gives me the opportunity to do just that. I also enjoy collecting and sharing people’s stories because everyone has such unique journeys which inspire others. Through HERproject, I meet people from diverse profiles and backgrounds. Our team is truly global and we constantly learn and support each other.

As we celebrate International Women’s Day, how do you believe business can translate their gender equality commitments to meaningful action?

I urge business to take ambitious initiatives to support women in their supply chain. They have been unfortunately affected by COVID-19 and the future of work is risking their livelihood. Now is the time to translate strong commitments into action by coming together and taking impactful industry-wide action on the ground. Business need to consider gender equality and women’s empowerment as a cross-cutting issue, and become gender intentional in their policy and action.